Customer:
hi i have a question regarding nose pads
do you offer adjustments to nose pads?
i am looking to purchase a pair (plastic frame) with a small nose pad

KZFOO:
no unfortunately we are an online store only. you would have to go to a local optical outlet and have them adjust the glasses

Customer:
ok right

KZFOO:
can I help with anything else?

Customer:
oh yes
in the lens prescription section
there is a box with Addition...what is that?

KZFOO:
that is if you need progressive lenses or bifocals. if you don't need that you leave it blank

Customer:
oh okay
great, thank you for your help

KZFOO:
you are welcome